Terms of Service

Last updated: June 27, 2026

These Terms of Service ("Terms") govern your access to and use of CRMCAVE ("the Service"), a product of Spaeman Hawk ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

CRMCAVE is a customer relationship management (CRM) platform that helps businesses capture, manage, and convert leads. We may update, improve, or modify the Service from time to time.

2. Accounts & Eligibility

You must provide accurate information when registering and are responsible for keeping your login credentials secure. You are responsible for all activity that occurs under your account. You must be at least 18 years old and able to enter into a binding contract.

3. Acceptable Use

You agree not to misuse the Service, including by sending spam or unlawful communications, attempting to gain unauthorised access, interfering with the Service, infringing others' rights, or uploading malicious code. You are responsible for ensuring your use of the Service complies with applicable laws, including data protection and anti-spam regulations.

4. Subscriptions, Fees & Payment

Paid plans are billed in advance on a recurring basis according to the plan you select. Fees are non-refundable except where required by law. We may change pricing with reasonable advance notice. Failure to pay may result in suspension or termination of your account.

5. Your Data

You retain all rights to the data you and your team add to the Service ("Customer Data"). You grant us a limited licence to host and process Customer Data solely to provide and support the Service. You are responsible for the accuracy and legality of your Customer Data and for obtaining any consents required to process it.

6. Intellectual Property

The Service, including its software, design, and branding, is owned by Spaeman Hawk and protected by applicable laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service.

7. Third-Party Services

The Service may integrate with third-party tools. We are not responsible for third-party services, and their use is governed by their own terms.

8. Availability & Support

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. We may perform maintenance or experience downtime. Support is provided via the contact details below.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted by law, Spaeman Hawk shall not be liable for any indirect, incidental, special, or consequential damages, or loss of profits or data, arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or for operational, legal, or security reasons. On termination, your right to use the Service ends.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

13. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance.

14. Contact Us

Spaeman Hawk Services LLP
Email: support@crmcave.com
Phone: +91 85918 27685
Bengaluru, India