Refund Policy

Last updated: June 27, 2026

Thank you for choosing CRMCAVE, a product of Spaeman Hawk Services LLP.

This Refund Policy explains how refunds are handled for subscriptions and services purchased through CRMCAVE.com.

1. Subscription Payments

CRMCAVE is offered as a subscription-based Software-as-a-Service (SaaS) platform. All subscription fees are charged in advance according to the billing cycle (monthly, yearly, or any other plan selected).

By subscribing to a paid plan, you authorize us to charge the applicable subscription fees using your chosen payment method.

2. No Refund Policy

Unless otherwise required by applicable law, all subscription payments are non-refundable.

This includes, but is not limited to:

• Monthly subscription fees

• Annual subscription fees

• Plan upgrades

• Add-on purchases

• Usage-based charges

• Partial billing periods

• Unused portions of a subscription

• Early cancellation of a subscription

No refunds or credits will be provided for unused time remaining in your current billing period.

3. Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team.

When you cancel:

• Your subscription will remain active until the end of your current paid billing period.

• You will not be charged for future renewal periods.

• Your cancellation does not entitle you to a refund for payments already made.

4. Automatic Renewal

Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date.

It is your responsibility to cancel your subscription before your next billing date if you do not wish to continue using the Service.

5. Duplicate or Incorrect Charges

If you believe you have been charged more than once for the same subscription or were charged due to a billing error, please contact us promptly.

If we determine that a duplicate or incorrect charge occurred due to our error, we will issue an appropriate refund or credit.

6. Failed or Disputed Payments

If a payment is reversed, disputed, or charged back through your payment provider, we reserve the right to:

• Suspend or restrict access to your account.

• Recover any outstanding amounts owed.

• Terminate your subscription in accordance with our Terms of Service.

7. Exceptions

Refunds may be issued only where:

• Required by applicable law;

• A billing error has been verified by us; or

• We expressly approve a refund at our sole discretion.

Any approved refund will be processed using the original payment method whenever possible.

8. Free Trials and Promotional Offers

If CRMCAVE offers a free trial or promotional subscription, no refund will be issued for charges incurred after the trial or promotional period ends unless required by law.

It is your responsibility to cancel before the trial expires if you do not wish to continue with a paid subscription.

9. Contact Us

If you have any questions regarding billing or this Refund Policy, please contact us:

Spaeman Hawk Services LLP
Email: support@crmcave.com
Phone: +91 85918 27685
Location: Bengaluru, Karnataka, India