Privacy Policy
How CRMCAVE collects, uses, and protects your data.
Last updated: June 27, 2026
CRMCAVE ("the Service") is a product of Spaeman Hawk ("we", "us", "our"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to the practices described here.
1. Information We Collect
Account information — name, email address, phone number, company name, and login credentials you provide when you sign up.
Customer data — the leads, contacts, messages, notes, files, and other records you and your team add to or import into the Service.
Usage data — how you interact with the Service, including pages viewed, features used, device and browser information, and IP address.
Cookies — small files used to keep you signed in, remember preferences, and understand usage. See "Cookies & Tracking" below.
2. How We Use Your Information
To provide, operate, secure, and improve the Service.
To authenticate users and protect against fraud and abuse.
To send service-related communications, including account, billing, and support messages.
To respond to your enquiries and provide customer support.
To comply with our legal obligations.
3. Cookies & Tracking
We use essential cookies to run the Service and optional analytics cookies to understand and improve performance. You can control cookies through your browser settings; disabling essential cookies may affect functionality.
4. How We Share Information
We do not sell your personal information. We share information only with trusted service providers who help us operate the Service (such as hosting, email, and payment processors), and where required by law or to protect our rights. These providers are bound to use your data only to provide services to us.
5. Data Security
We use industry-standard safeguards, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data, subject to legal and contractual obligations.
7. Your Rights
You may access, correct, export, or request deletion of your personal information by contacting us at the details below. We will respond in accordance with applicable law.
8. Third-Party Services
The Service may integrate with third-party tools you choose to connect. Your use of those tools is governed by their own privacy policies, and we are not responsible for their practices.
9. Children's Privacy
The Service is intended for business use and is not directed to children under 16. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Spaeman Hawk Services LLP
Email: support@crmcave.com
Phone: +91 85918 27685
Bengaluru, India
Last updated Jun 28, 2026